New Google Analytics

Google has been pretty busy over the past month or so, launching the Panda update to their search engine ranking algorithm and Google +1, not to mention their numerous April Fools pranks. However, an important release for many website owners is the beta of the next version of Google Analytics.

Now the first thing I must say is that it is a beta, so Google has not included all the features that are in the existing version, particularly exports to PDF and emailing reports. You will also not find the much under-used, but very useful In-page Analytics report. That said, there are improvements that you may want to take advantage of, or you may simply want to stay informed about, so you can hit the ground running when this version is officially made available.

Visually, the interface has changed; with efforts to group together similar reports within the Visitors, Traffic Sources, Content and Conversions sections to make navigation more intuitive. You will also notice some re-labelling of the report names, which will be helpful to newcomers to the product in understanding what each report is attempting to tell you.

More importantly, there are significant changes to functionality, which will increase flexibility in working with Google Analytics and notably facilitates further types of reporting.

In the current version of Google Analytics, the Dashboard serves as a one-stop shop where you can place links to the key reports that you want at your finger-tips. However, if you are interested in a lot of reports, or you have different users with different data needs, a single Dashboard is a little restrictive. The new product allows you to have multiple Dashboards, allowing you to group similar reports in one place for example for managers interested in achievement against key performance indicators, webmasters reviewing content usage, and marketers analysing the effectiveness of traffic sources and attributing value to campaigns.

The graphing has also been improved, and you can now quickly plot individual rows of data on your reports, for example if you want to focus on specific keywords or campaigns, or contrast them against overall traffic or segment performance.

The true power of web analytics is the ability to measure performance against website objectives; Google Analytics calls this Goal tracking. In the current version you can track primary, process-driven goals that lead visitors to a specific destination, such as registering for a newsletter or completing a checkout process and engagement goals of time on site or pages visited. Many website owners that have come to our Google Analytics training offer downloadable files on their website, which previously they have had to track with either dummy page views or more recently as Events, however they could never be set as Goals. The new version of Google Analytics now lets you specify Event Goals so that you can report Events as website objectives, and ascribe different Goal Values to different Events if you require; for example you may want to attribute a lower lead value when a free whitepaper is downloaded compared to the lead value for a product brochure. This feature could also be used to demonstrate usage of interactive features as a Goal, such as time spent watching a video, or to track exits from your website to capture referrals and attribute value to those clicks.

The beta version of Google Analytics is gradually being rolled out to all Google Analytics accounts. I recommend taking a look so that you can plan how you can take advantage of this update to get better insights and more value from your website and online marketing efforts.

Authored by Ian Cockayne