Matron: [handing Sir Bernard envelopes] By the way
- your mail.
Sir Bernard Cutting: Yes, I
am! And I can prove it, d'you hear! Prove it!
(Carry on Matron, 1972)
Doctors get asked at parties about people’s
random ailments. Mechanics get asked about strange noises
friends’ cars are making. So it’s not really surprising Web
Developers get asked about problems with web sites. Well, we
get asked about all sorts of computer and Internet problems,
there’s a better chance we know the answer to the ones about web
sites. I’ll take IT problems over ills any day of the
week.
I was asked if I’d have a glance over a web
site for a small club. They didn’t seem to ever get new
members because of the web site. One of the most obvious
problems was the lack of any way to contact them. They were
so worried about being swamped with spam emails that they’d not
included an email address on the site. Nor had they included
an address, phone number or any other way of getting in touch
anywhere on the site. Even if someone came to the site and
wanted to join or attend a meeting, they had no way to get in
touch.
An easy fix for this was to set up an email
address just for use on the web site. They were also able to
arrange with the hall they meet in for their post to be sent
there. Then all that they needed to do was update their web
site to include the contact details.