The Challenge
To improve Intrinsic’s web based offering to clients, potential
clients and members of staff through the development of highly
effective sites including: internet, client extranet and
intranet.
The Solution
We selected and customised a content management system that
allows Intrinsic Technology to quickly and easily add and maintain
pages, share content across multiple pages and cross-link
information across the website. The CMS also allows Intrinsic to
collate newsletter registrations, and retrieve reports on poll
results, page hits, and popular searches.
A key feature of the site is the client extranet, through which
clients can access their own branded area of the website to obtain
restricted information specific to them. Intrinsic can set
permissions on a client by client basis and publish specific
information to each individual client’s area, such as details of
their customer service team, tender information and cost
proposals.
The Results
Sara Rawcliffe, Marketing Manager at Intrinsic Technology
commented, ”We are delighted with the new website, which Connect
delivered to a challenging deadline, with only four weeks from
start to finish of the project. The Connect team has at all times
displayed a professional, proactive approach and was very deadline
driven – even exceeding the ‘go live’ date by a few days.”
“All in all, they’ve done a first-rate job. The site has
surpassed our expectations both from a design and usability point
of view. From the outset Connect was focused on not just meeting
our brief but shaping the website to ensure our objectives now and
in the mid to long term future were achieved. The website further
demonstrates our commitment to customer service and support which
are the cornerstones of our customer-centric ethos".
About Intrinsic Technology
Intrinsic Technology is one of the UK’s leading converged
solutions providers and has specific expertise in contact centres,
IP telephony, unified communications, security and IP
infrastructure, with clients including Barclays, North Tyneside
Council, Lloyds TSB, University of Glasgow, University of
Cambridge, Vertex and Renault Nissan amongst others.
http://www.intrinsictechnology.co.uk/
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