The Challenge
To deliver an engaging portal for use by local
authorities to enable them to share and disseminate knowledge and
experience of implementing national ICT projects that address the
ODPM's transformational government agenda.
The Solution
Understanding the need for true collaboration
by the portal’s users, we delivered a wiki-based solution as a
platform to enable multiple people to work together on the same
content, at the same time without the need to ask others to upload
or edit the content for you. We’ve included extensive social
networking and personalisation aspects such as blogs, 'My Network
(creating a personal network of friends), 'Common Connections'
(linking users via other users), 'Followers' (the ability to follow
users contributions to TALK), 'Favorites' (listing your favorite
parts of the website), 'Personal Tagclouds' (personal taxonomies
for each user) and 'Personal Profile' (having a visible profile for
each user).
The Results
What began as a project to carry out research
into the National Projects has morphed into something which
provides people in local government with spaces where they can work
together - a place that people can make connections with each
other, and learn from what other people are doing and collaborate
on projects.
TALK attracts over 3,000 page requests per
month, with currently 834 registered users active within
64 workspaces all collabarting and sharing tacit knowledge.