What makes a website accessible?

The guidelines for accessibility are organised around four key principles, which lay the foundation for accessing content on the web.

For everybody to use the web without limitation, they must be able to access content that is:

•  Perceivable – Information and user interface components must be presentable to users in ways they can perceive

•  Operable – User interface components and navigation must be operable

•  Understandable – Information and the operation of the user interface must be understandable

•  Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

If a website fails to meet one or more of these principles, users with disabilities will experience difficulty using it. In the UK, 1 in 5 people have a disability – this could be visual, hearing, motor or cognitive.

How to make your website accessible

The first step in making your website accessible is understanding its current level of compliance.

An Accessibility Audit is a critical evaluation of how well your website supports the needs of users with disabilities, and is essential when assessing the accessibility of your site.

Auditing your website will also help you to identify usability issues and, ultimately, provide the best possible experience for your users.

Once an Accessibility Audit has been performed, issues requiring remediation can be prioritised and recommendations given on how to ensure your website is accessible.

Our Website Accessibility Audit service

We provide a Website Accessibility Audit service to help organisations ensure their website complies with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a minimum.

The service starts with an Accessibility Audit of your website, which will highlight non-compliances, browser-specific and W3C standards issues. You will receive a report that details the issues found, along with recommendations from our expert team on how to resolve them.

Your audit may be tailored to include specific device compatibility, usability testing, colour contrast and content testing.

Our ISO 9001-accredited auditing process includes both automated and manual test methods, alongside a number of industry-leading assistive technologies and tools. A compliance statement can also be issued upon completion.

Key benefits of our Website Accessibility Audit service

Evidences compliance to accessibility standards

Ensures everyone can access your website

Testing to WCAG 2.1 Level AA as standard

Detailed report with executive summary for leadership

Structured recommendations, i.e. all priority issues detailed first

Effective combination of manual and automated checks

Balanced and solution-orientated feedback

Option for retest once initial issues are addressed

Case study

Skills Funding Agency logo

Skills Funding Agency appointed us to perform an Accessibility Audit of a beta website to evaluate how well the site supports diverse user need.

The agency required a number of disabilities to be included in the checks, including visual impairments, high contrast users, those with motor limitations and magnification software users.

We delivered a detailed accessibility report to the agency, with face-to-face technical consultancy and a retest performed to confirm compliance before deployment.

Receive a costed proposal for your website

Get in touch with us

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Public sector organisation?

On September 23rd 2019, new regulations came into force to ensure public sector websites meet certain accessibility standards and publish a statement explaining how they have been met.

Websites launched after September 23rd 2019 must comply now, websites launched before this date have until September 23rd 2020 to comply and all apps have until June 23rd 2021 to comply.

Get a costed proposal for your website

Available on G-Cloud

Our Website Accessibility Audit service is also available on the government’s Digital Marketplace under the G-Cloud 11 framework.

View on G-Cloud

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